Part 1: Insights from industry expert Casey Talon
In order to keep up with the latest infrastructure technology trends, we spoke with Casey Talon, a Research Director at Navigant and consultant specializing in market research. As the first part of a three part series, we ask Casey about the true value of today’s most intelligent infrastructure.
Navigant Research’s Building Innovations program focuses on the design, construction, and maintenance of efficient commercial and residential buildings. As Research Director, Casey manages Navigant Research’s Intelligent Building Management Systems research service. This service is focused on assessing market opportunity for data-driven tools for energy and operational efficiency in commercial buildings, go-to-market strategies for intelligent building solution providers, and other major market dynamics.
Question for Casey
As buildings become more automated, new systems and technologies are finding a home on the network. In what ways does your research suggest this will optimize building functions?
Best practices in network design and cybersecurity are critical elements of a successful smart building strategy. Deploying individual smart systems that run in isolation can only deliver so much benefit. Facilities management is transformed when systems are integrated, data is accessible, and analytics deliver real business insight and direct automated improvements.
IT/OT convergence is a necessity for smart building success. The market is still maturing when you consider the people side of the equation—this is where the significant challenges lie. A secure, seamless, and future-proof network requires cross-domain knowledge, a bridge between legacy facilities and IT teams. Many building owners and managers struggle with this change management process. There is a lot of room for new partnerships and services to support the conversion of commercial facilities into smart buildings.
Today, building owners look to two core value propositions for investing in smart buildings: optimizing system performance and customizing the occupant experience. New applications translate data from diverse building systems, occupancy, weather, energy, and IoT and building equipment into actionable information on strategic business challenges.
Smart building solutions offer a unified approach to deliver energy savings and other business goals such as tracking customer flow in a store, occupancy rates for rented offices, and time for locating shared assets in healthcare to maximize asset value; these are often challenges that may be even higher priority than saving energy.
There is an important link between optimized building systems and the occupant experience. Optimized performance delivers metrics that satisfy demands for sustainability and occupant-centric operations that increasingly represent brand, thereby connecting investment in smart building solutions to the bottom line. Loyal customers equal sales, happy employees equal productivity, and healthy students equal school success.
Benefits of smart buildings
Advantages of smart buildings go beyond energy savings and optimized building operations. For many organizations, the true benefit of a highly connected building is a more satisfying customer experience, higher employee productivity and satisfaction, better student performance, or even improved patient health. To learn more about the key systems found in digital buildings, the benefits of converging systems onto the IP network and the infrastructure that supports it, check out our eBook The Agile and Efficient Digital Building.
There’s more to discover about the latest trends and technology in smart buildings. Join us next time with Casey when we discuss Power over Ethernet.